Terms of Use

abiding by rules guarantees fair play and social order



Last Update: 10th August 2024

(1). Accessing PenziLangu Website and Embedded Dating Services.
By accessing our services, whether through a mobile device, tablet, computer or any other communications’ medium which is able to present our website and dating application to you, you agree to be bound by these
  1. Terms of Use,
  2. Privacy Policy, and
  3. Affiliate Policy.
You will be deemed to have accepted these Terms of Use, Privacy Policy and Affiliate Policy by continuing to use this website and the embedded application, regardless of whether or not you have registered as a member. We may amend these Terms of Use, Privacy Policy and Affiliate Policy from time to time, without prior notice. The date of the last amendment is shown at the beginning of each relevant document. You further agree that you are solely responsible for ensuring that you regularly review our current versions of these three subject matter agreements. If you do not agree to these Terms of Use, Privacy Policy and Affiliate Policy, you are highly encouraged to stop using the website and the embedded dating application immediately.
(2). Entering into a Contractual Agreement.
By registering as a Single or an Affiliate Member, you enter into a contract with PenziLangu Ltd in respect of the website and the embedded application offering services that may or may not be free of charge. After making the required payment, you will explicitly have entered into a contractual agreement with PenziLangu Ltd and will have agreed to be bound by all conditions set in the Terms of Use, Privacy Policy and Affiliate Policy.
(3). Free Trial Periods.
Generally, PenziLangu Ltd offers a free trial period on its dating platform service which is provided through the dating application. This period is determined at the company’s discretion and is not subject to prolongation upon request by users whatsoever.
(4). Eligibility for Access, Registration or Use.
  1. Minimum Age: To sign up for our dating platform service, you need to be at least 18 years old. By utilizing our dating platform service, you confirm that you meet this critical age requirement.
  2. Marital Status: By signing up for, or utilizing our dating platform service, you affirm and guarantee that you are either single or, if previously legally wedded, now separated. If you are married and not separated, you are ineligible to register for, or utilize our dating platform service.
  3. Criminal Background: By expressing your interest in, signing up for, or using our dating platform service, you assert and warrant that you have no history of criminal convictions nor other serious offenses, including sexual offenses.
(5). Information Disclosure Under Legal Obligation.
You recognize and consent that PenziLangu Ltd might reveal any information you furnish, following our Privacy Policy guidelines, under legal obligation, upon the request by specific external entities, or if we, at our discretion, deem it necessary to comply with legal requirements, requests from law enforcement, or any judicial proceedings.
(6). Effecting Payments.
When making a payment, you will need to provide specific payment details, such as your billing account information. This may include, your Credit- or Debit Card, Mobile Money Number, or PayPal account number. You agree that the information you provide will be truthful, comprehensive, and up-to-date. Additionally, you agree to cover all legitimate charges, including any associated processing fees.
(7). Prohibition of Use by Third Parties.
Your account is intended solely for your individual use. You are not permitted to grant authorization for others to use your account, nor can you assign or transfer your account to any other individual or entity, unless expressly agreed upon by us beforehand. You acknowledge that PenziLangu Ltd bears no responsibility for access and/or use of your account by persons other than yourself, arising from theft or unauthorized use of your login credentials.
(8). Accountability for Information You Provide.
You are solely accountable and responsible, within legal boundaries, for
  1. the information and content you provide on the dating platform;
  2. the information and content you share, send, or publish through our dating service platform; and
  3. your engagements with other registered users through our dating service platform.
(9). Prohibited Exposure of Personal Contact Information.
You agree that you will not post any full name, phone number, address, email addresses, personal website address or third-party profile page, or other contact information you may come across regarding other registered members. PenziLangu Ltd DOES NOT expose your real names, nor contact information to any other registered single on its platform. You may, at your discretion, exchange such information when you reach the direct communication phase with your matches.
(10). Operating at Own Risk and Need for Necessary Precautions.
By utilizing our services, you are assuming all associated risks, whether online or offline, including those inherent in interactions with others, such as physical meetings. You commit to taking all essential precautions when connecting with individuals through our dating service. In addition, you agree to read and follow the recommendations set forth on the main website, under "Your Security". While we strive to maintain a safe and secure environment, we cannot guarantee the authenticity or accuracy of user profiles or the information provided therein. Users are encouraged to exercise caution and verify the identity and intentions of individuals they interact with on our platform.
We advise users to prioritize their safety and take appropriate precautions when meeting someone for the first time, including meeting in public places, informing a trusted friend or family member of their plans, and utilizing our messaging system to communicate initially.
PenziLangu Ltd is not liable in any way, for actions arising from your interactions with other persons on our dating platform.
(11). Strictly Prohibited Content.
PenziLangu Ltd forbids uploading or distribution of content that:
  1. infringes the intellectual property rights of PenziLangu Ltd or any third party, including copyrights;
  2. could reasonably be considered offensive or that may harass, abuse, or cause psychological distress to another individual;
  3. is abusive, threatening, discriminatory or that promotes or encourages racism, sexism, hatred or bigotry;
  4. is obscene, pornographic, violent or contains nudity;
  5. encourages or facilitates any illegal activity including, without limitation, to terrorism, how to make or buy illegal weapons or drugs;
  6. includes an image or likeness of a minor who is unaccompanied by the minor's parent or guardian or not fully clothed or otherwise depicts or implies a minor engaged in sexual activity;
  7. encourages or facilitates any activity that may result in harm to the user or another person, including, but not limited to, promotion of self-harm, dangerous challenges, violent extremism, group harm;
  8. is malicious, defamatory, libellous, or untrue, is false or misrepresentative or otherwise intended to defraud, swindle or deceive other users of the services;
  9. relates to commercial activities, including, without limitation to, sales, competitions, promotions, and advertising, solicitation for services, sex work, links to other websites;
  10. impersonates, or otherwise misrepresents affiliation, connection or association with, any person or entity;
  11. involves or facilitates the transmission of spam;
  12. contains any spyware, adware, viruses, corrupt files, worm programs or other malicious code designed to interrupt, damage or limit the functionality of or disrupt any software, hardware, telecommunications, networks, servers or other equipment.
Contravention of these prohibitions may result in the immediate suspension or deletion of your account.
(12). Reporting of Violations to PenziLangu Ltd.
You agree that you will promptly report to PenziLandu Ltd any violation of this agreement by others, including but not limited to, registered users
(13). Content Removal by PenziLangu Ltd.
PenziLangu Ltd reserves the right, but not the obligation, to monitor the information or material you share on our platform. PenziLangu Ltd will have the right to remove any such content if it violates, or may violate, any applicable law or this Agreement.
(14). Deactivating Your Account.
You can deactivate your account at any time you may wish to do so, at your own pleasure. This can be accomplished by going to “Settings”, clicking on “Deactivate Account” and following the instructions to the end. In the period that your account remains deactivated, your prepaid balance will continue being utilized up to depletion. No refunds nor claims of used days can be lodged with the company whatsoever.
(15). Voluntary Membership Cessation.
You can delete your account at any time you may wish by logging into the dating application, going to "Settings", clicking "Delete Account", and following the instructions to complete the deletion process. Any payment made before the cancellation time for the current and consequent periods will not be refunded. PenziLangu Ltd will hold on the deleted data for a period of 180 calendar days, which can, upon request by Law Enforcement or Judicial proceedings, be availed to these organs of the state at the company’s discretion as described under clause (5).
(16). Membership Termination by PenziLangu Ltd.
We reserve the right to promptly end your membership and access to the dating service at any time if we deem (at our sole discretion) that you have violated this agreement, by contravening any clause aforementioned. The termination of your membership will be communicated to you via email address provided during registration.
(17). Limitation of Liability
To the highest extent allowed by the law applicable, PenziLangu Ltd, its affiliates, employees, or service providers shall not be held accountable for any indirect, consequential, exemplary, incidental, special, punitive, fixed, or enhanced damages, including but not limited to, loss of profits, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
  1. your access to or use of, or inability to access nor use the services;
  2. the behaviour or content of any users or third parties on or through any of our affiliates’ services or in connection with our services; or
  3. any unauthorized access, use, or alteration of your content, even if PenziLangu Ltd has been informed of the potential for such occurrences.
(18). Governing Law and Venue.
PenziLangu Ltd explicitly specifies that the applicable governing law for all matters arising from its operations and services shall be the Law of the Republic of Kenya. Legal cases can be filed in any court within the County of Nairobi, Kenya.
(19). Disclaimer.
PenziLangu Ltd hereby declares that it provides its services on an "as is" and "as available" basis. To the fullest extent permissible by law, the company disclaims all warranties, whether express, implied, statutory, or otherwise, regarding its services (including all content therein). Such disclaimed warranties include, but are not limited to, implied warranties of satisfactory quality, merchantability, fitness for a particular purpose, or non-infringement. The company does not assert nor guarantee that:
  1. its services will remain uninterrupted, secure, or free from errors;
  2. any defects or errors within its services will be identified or rectified; or
  3. any content or information acquired through its services will be accurate, comprehensive, up-to-date, or suitable for the user's intended purposes.
(20). Contact Details
PenziLangu Ltd,
PO Box 7129,
00200 City Square,
Nairobi, Kenya.
Email: support[et]penzilangu.com